Shipping policy
Shipping Policy
Effective Date: 04/01/2024
At Xplosionbox.com, we strive to provide you with a seamless and efficient shipping experience. Please review our shipping policy below to understand how we handle shipping and delivery of your orders.
1. Shipping Methods and Delivery Times
Express Shipping: Delivery typically occurs within 1-2 business days from the date of shipment. This option is available for an additional fee.
Standard Shipping: Delivery usually takes 3-4 business days from the date of shipment. This option is available for most locations.
Economy Shipping: Delivery typically takes 5-8 business days from the date of shipment. This option is available for most locations.
Please note that delivery times may vary depending on your location, the shipping carrier, and any unforeseen delays.
2. Processing Time
Orders are customized and processed within 2 business days after receiving payment. We will notify you if there are any delays with your order.
3. Shipping Costs
Shipping costs are calculated based on the weight and size of your order, as well as the delivery destination. The shipping cost will be displayed at checkout before you complete your purchase.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
5. Delivery Issues
If you experience any issues with delivery, such as a lost or damaged package, please contact us at 📧 info@xplosionbox.com or 📞 (949) 414-9386. We will work with you and the shipping carrier to resolve the issue as quickly as possible.
6. Address Accuracy
Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete address information.
7. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
If you have any questions about our shipping policy or need further assistance, please contact us at 📧 info@xplosionbox.com or 📞 (949) 414-9386.
Thank you for shopping with Xplosionbox.com!